SHIPPING/RETURNS
Shipping
We Ship worldwide!
All packages are shipped Via an Post, please allow 3-5 working days for us to process your order, you will be notified when your order has been shipped. Unless an order is marked pre-order as shipping times will vary for this and take a little longer. Time frames will be listed in the description of the items.
Shipping costs
Shipping costs are a flat rate based on what part of the world you are in
ROI
Standard - €8
Express & Tracked - €15
UK & REST OF EUROPE
Express and Tracked €15
USA, AUS & WORLDWIDE
Express and Tracked - €20
Exchanges and Returns
If you would like to return something we can currently only offer an exchange or store credit to use on future purchases. Please contact within 14 days after receiving your order to process your return and include the following details
- Your Order number
- Reason for your return
- whether you would prefer an exchange or store credit
our email address is shopsubtlepoison@gmail.com please email us before returning any items.
Returns shippings must be covered by the buyer, if returning from outside of ROI we advised sending it via registered mail.
Any other queries or questions please do not hesitate to contact us at
shopsubtlepoison@gmail.com