Shipping policy
SHIPPING
We Ship Worldwide!
All orders are shipped from Bali Indonesia via Pos Indonesia or DHL EXPRESS, depending on the option you select at checkout.
You’ll receive a notification once your order has been shipped. If you need your order in a hurry please reach out and we can get it to you as quickly as possible!
For pre-order items, shipping times may vary and will take a little longer. Specific timeframes will be listed in the product description.
Shipping costs
Shipping costs are charged at a flat rate based on your region and may vary depending on where your order is being shipped from.
Please note that customs charges may apply depending on your location and the origin of your order. These charges are the responsibility of the customer and are not included in the shipping fee.
Orders delivered to the European Union: Orders are shipped from Indonesia, outside the EU, and may be subject to import VAT, customs duties and customs-clearance fees. Please check your destination country's customs authority for current import rules and charges before ordering.
REPUBLIC OF IRELAND & NORTHERN IRELAND
Standard - €15
DHL Express - €25
Free shipping is available for orders of €150 or more to these destinations.
GREAT BRITAIN & REST OF EUROPE
For England, Scotland, Wales and destinations covered by our European delivery zone:
Standard - €22
DHL Express - €30
Free shipping is available for orders of €150 or more to these destinations.
UNITED STATES
Standard (Taxes and duties payable by customer on arrival)- US$20
DHL Express (Taxes and Duties included no payment on arrival) - US$35
Free shipping is available for orders of US$170 or more. This does not include the paid DHL Express option.
AUSTRALIA
Tracked shipping - A$20
Free shipping is available for orders of A$240 or more.
BRUNEI, CAMBODIA, HONG KONG, LAOS, MALAYSIA, MYANMAR, PHILIPPINES, SINGAPORE, THAILAND & VIETNAM
DHL Express - €12
Free shipping is available for orders of €150 or more to these destinations.
INDONESIA
Tracked shipping - IDR 50,000
Bali GOJEK delivery - free, where available at checkout.
SAUDI ARABIA
DHL Express - €25
Free standard delivery is available for orders of €100 or more.
OTHER DESTINATIONS IN OUR WORLDWIDE DELIVERY ZONE
Including Canada, New Zealand, Turkey and Cyprus:
Tracked shipping - €20
Express shipping - €25
Free shipping is available for orders of €150 or more to destinations covered by this zone.
Available delivery options and applicable prices for your destination and order are shown at checkout. Free-shipping thresholds vary by destination and do not apply universally worldwide.